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Trades

Trades

General

Is there a way to test the Plaid integration in the TransactAPI sandbox environment?

The trade status didn't update when a trade was canceled. Was it successful?

What are the different outcomes of cancelInvestment?

How does the Bulk Upload Trades feature work in the TransactAPI portal?

What does the error "Primary Party Account is not Primary Party Account is not EXIST / ACTIVE" mean?

Is there a way to edit or transfer a trade from one account to another?

How can I edit a trade amount?

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Documents

Could you provide a curl example request for uploadTradeDocument?

DocuSign

How do I link my DocuSign account to my TransactAPI account?

How do I set up my DocuSign template in order to have the fields automatically populate with fields from TransactAPI?

Which API's should I use if I am not planning on using the DocuSign integration?

Is it possible to provide other fields/values other than the fields as specified in the TAPI DocuSign Template Manual?

Is there a webhook for when a user signs subscription documents?

How do I manually send a DocuSign subscription document from my TransactAPI Dashboard?

How do I Send/Resend a DocuSign Subscription Document?

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Statuses

What is the difference between canceling and unwinding a trade?

Is there a way to mark a trade as received (Funded) in the TransactAPI admin panel?

What are the different Trade Statuses and what do they mean?

What do I need to do to trigger the trade to transition to the SETTLED state?

Trade Types

Is there a limit to the amount that a wire transfer type trade can be created?

Wire Transfers

Does North Capital accept IRA as a payment method? If so, how is this handled?

How long does a wire transfer take to clear in your system?

Payment Processing

What credit card networks are accepted for investments?

Can I use outside providers for ACH and/or Credit Card?

Can a trade be broken up into multiple fund movements?

What are payment statuses and what do they mean?

How do I test Stripe fund movements (payments) in the sandbox/staging environment?

How can an investor invest more than $100k via ACH?

What payment methods are accepted from international investors?

Can an account be associated with multiple credit cards and bank accounts?

How do I test fund movements (payments) in the sandbox/staging environment?

How can I run a report to see which trades have a failed payment status?

When giving users whose payments failed another chance to re-submit payment, should I create a new trade? Or just call charge the new payment method with the existing trade?

Which payment methods does North Capital support? Do you support PayPal or Cryptocurrencies?

How do I stop a payment from occurring?

What's the best way from the API to know if an ACH or CC payment failed?

We'd like to give our investors the ability to update their payment method and then re-charge them. Would we be able to use the same trade ID?

How do I return funds back to the investor?

What does it mean if the "Payment Status" column on the trades table is empty?

What does it mean when the Payment or Fund Movement Status is 'Returned?'

What time does TransactAPI submit and settle credit card and ACH transactions?

Is the payment method being stored for each trade or per account?

What disclaimers are required to integrate payment processing APIs?

What is the best way to test payments and trades in the production environment?

What does "Investor External Account does not exist / Nickname mismatch" mean when calling externalFundMove?

What routing number do I use when testing an ACH transfer (externalFundMove)?

Is there a limit to the amount an ACH transfer can be?

What statuses can an ACH transfer (externalFundMove) or Credit Card Payment return?

Is there a way to submit ACH transfers in bulk through the TransactAPI admin panel?

When using createExternalAccount is there a required account verification step?

What is the difference between a "Returned" ACH transfer and an ACH chargeback?

What shows on an investor's bank statement when debited?

What are the various ACH/CC error response codes?

Do we need to create any external accounts to enable Credit Card? What does North Capital need from our end for us to enable this payment method?

What shows up on an investors credit card statement when investing via credit card?

What does the credit card errors 'Do Not Honor' or 'Suspected Fraud' mean?

Is there a way to increase the $5,000.00 credit card limit

Are debit cards as well as credit cards supported?

How long does it take for credit card transactions to appear in the escrow account?

What is the best way to pass through the credit card fee to investors?

Are credit card transactions fees displayed within the API, and how much are the fees?

When does a wire transaction show as Funded?

Do we need to create any external accounts to enable wire payments? What does North Capital need from our end for us to enable this payment method?

Is there an API method for credit card refunds?

How long does it take for a return to process?

How are funds returned if the trade was sent as wire?

Are there any fees associated with unwinding a trade?

Is there a way to request a refund of a portion of the investors investment?

How to confirm a refund has been processed?

What is the difference between ccFundMove and ccFundMovement?

Will ccFundMove return an error if the credit card information is invalid?

When using getCCFundMoveStatus I see 'transactionstatus': 'Approved', What does this mean?

How does a Plaid integration work? Do you provide an iframe or widget?

Do we need to create and manage our own Plaid account?

How do I use the linkExternalAccount (Plaid) Method for my web application?

Are credit card transaction fees refundable if a credit/debit card trade is canceled?

What is the difference between Fund Move and Fund Movement?

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