What are payment statuses and what do they mean?

Payment statuses (applicable for ACH and Credit Card transactions) provide the result of a payment processed via credit card or ACH transfer.

Payment statuses (applicable for ACH and Credit Card transactions) provide the result of a payment processed via credit card or ACH transfer. This status can notify of any potential errors during the settlement process to successfully receive funds in escrow.

Pending
- ACH/CC is pending to be submitted for processing - during this time, the ACH/CC can be voided
Submitted - ACH/CC has been submitted and can no longer be voided - during this time, the ACH/CC will take 3-5 business days to either settle or return
Settled - ACH/CC has successfully settled into the escrow account
Returned - ACH/CC has failed and a corresponding error will be associated
Voided - ACH/CC has been voided and will not be processed