What are payment statuses and what do they mean?

Payment statuses (applicable for ACH and Credit Card transactions) provide the result of a payment processed via credit card or ACH transfer.

Payment statuses (applicable for ACH and Credit Card transactions) provide the result of a payment processed via credit card or ACH transfer. This status can notify of any potential errors during the settlement process to successfully receive funds in escrow.

Pending - ACH/CC is pending to be submitted for processing - during this time, the ACH/CC can be voided
Submitted - ACH/CC has been submitted and can no longer be voided - during this time, the ACH/CC will take 3-5 business days to either settle or return
Settled - ACH/CC has successfully settled into the escrow account
Returned - ACH/CC has failed and a corresponding error will be associated
Voided - ACH/CC has been voided and will not be processed
Declined - this means that our operations team has declined to process this transaction. Our team should have reached out to you regarding the transaction(s) that were declined. If you have further questions, please reach out to escrow-ops@northcapital.com