--- title: Trades & Payments | Help Center description: "Creating, managing, and canceling trades/payments. All payment methods: ACH, credit/debit card, wire, and Plaid." --- [Skip to content](https://support.northcapital.com/knowledge/trades-payments#main-content) English Show submenu for translations ![TransactAPI logo (1).png\]](https://support.northcapital.com/hs-fs/hubfs/TransactAPI%20logo%20(1).png?height=30&name=TransactAPI%20logo%20(1).png) - [North Capital Resource Center](https://blog.northcapital.com/resource-center) Open main navigation Close main navigation - [North Capital Resource Center](https://blog.northcapital.com/resource-center) - English Show submenu for translations - [Go to northcapital.com](https://www.northcapital.com/) [Go to northcapital.com](https://www.northcapital.com/) Hello. How can we help you? - There are no suggestions because the search field is empty. 1. [Help Center](https://support.northcapital.com/knowledge) 2. [Trades & Payments](https://support.northcapital.com/knowledge/trades-payments) # Trades & Payments Creating, managing, and canceling trades/payments. All payment methods: ACH, credit/debit card, wire, and Plaid. ## General Trade & Payment Management - [How do I edit the share price on a trade?](https://support.northcapital.com/knowledge/how-do-i-create-a-trade-with-a-different-trade-price) - [How does the Bulk Upload Trades feature work in the TransactAPI portal?](https://support.northcapital.com/knowledge/bulk-upload-trades-import) - [Can I move or reassign a trade to a different account?](https://support.northcapital.com/knowledge/is-there-a-way-to) - [How can I edit a trade amount?](https://support.northcapital.com/knowledge/how-can-i-edit-a-trade-amount) - [How do I test fund movements (payments) in the sandbox/staging environment?](https://support.northcapital.com/knowledge/how-do-i-test-fund-movements-payments-in-the-sandbox/staging-environment) - [Which payment methods does North Capital support? Do you support PayPal or Cryptocurrencies?](https://support.northcapital.com/knowledge/payment-methods) - [Can I charge a different payment method on an existing trade?](https://support.northcapital.com/knowledge/update-their-payment-method-and-then-re-charge) - [What does it mean if the "Payment Status" column on the trades table is empty?](https://support.northcapital.com/knowledge/what-does-it-mean-if-the-payment-status-column-on-the-trades-table-is-empty) - [Can I use outside providers for ACH and/or Credit Card?](https://support.northcapital.com/knowledge/can-i-use-outside-providers-for-ach-and/or-cc) - [What payment methods are accepted from international investors?](https://support.northcapital.com/knowledge/what-payment-methods-are-accepted-from-international-investors) - [Can my investor switch payment methods for credit card and ACH?](https://support.northcapital.com/knowledge/can-my-investor-switch-payment-methods) - [How do I reprocess a payment from my TransactAPI admin panel?](https://support.northcapital.com/knowledge/how-do-i-reprocess-a-payment-from-my-transactapi-admin-panel) - [Can a trade be broken up into multiple fund movements?](https://support.northcapital.com/knowledge/can-multiple-fund-movements-be-submitted-for-one-trade) - [What legal disclaimers do I need when integrating payment processing?](https://support.northcapital.com/knowledge/disclaimers-required-to-integrate-payment-processing-apis) See less ▼ ## Trade documents & uploads - [How do I upload a document to a trade? (curl example)](https://support.northcapital.com/knowledge/curl-example-request-for-uploadtradedocument) ## DocuSign subscription documents - [How do I link my DocuSign account to my TransactAPI account?](https://support.northcapital.com/knowledge/how-do-i-link-my-docusign-account-to-my-transactapi-account) - [How do I manually send a DocuSign subscription document from my TransactAPI Dashboard?](https://support.northcapital.com/knowledge/how-do-i-manually-send-a-docusign-subscription-document-from-my-transactapi-dashboard) - [How do I set up my DocuSign template in order to have the fields automatically populate with fields from TransactAPI?](https://support.northcapital.com/knowledge/set-up-my-docusign-template) - [Which API's should I use if I am not planning on using the DocuSign integration?](https://support.northcapital.com/knowledge/not-using-docusign-integration) - [Is it possible to provide other fields/values other than the fields as specified in the TAPI DocuSign Template Manual?](https://support.northcapital.com/knowledge/custom-docusign-fields) - [Is there a webhook for when a user signs subscription documents?](https://support.northcapital.com/knowledge/webhook-for-when-a-user-signs-subscription-documents) - [How do I send a subscription document to a secondary party using DocuSign](https://support.northcapital.com/knowledge/how-do-i-send-a-subscription-document-to-a-secondary-party-using-docusign) - [How do I connect my DocuSign account with OAuth2?](https://support.northcapital.com/knowledge/how-do-i-connect-my-docusign-account-with-oauth) See less ▼ ## Trade statuses explained - [What do I need to do to trigger the trade to transition to the SETTLED state?](https://support.northcapital.com/knowledge/transition-to-settled) - [Is there a way to mark a trade as received (Funded) in the TransactAPI admin panel?](https://support.northcapital.com/knowledge/is-there-a-way-to-mark-a-trade-as-received-funded-in-the-transactapi-admin-panel) - [What are the different Trade Statuses and what do they mean?](https://support.northcapital.com/knowledge/trade-statuses) - [When does a trade move to 'Settled' status?](https://support.northcapital.com/knowledge/when-does-a-fu) ## Wire Transfers - [Does North Capital accept IRA as a payment method? If so, how is this handled?](https://support.northcapital.com/knowledge/does-north-capital-accept-ira-as-a-payment) - [How long does a wire transfer take to clear in your system?](https://support.northcapital.com/knowledge/how-long-does-a-wire-transfer-take-to-clear-in-your-system) - [Is there a limit to the amount that a wire transfer type trade can be created?](https://support.northcapital.com/knowledge/is-there-a-limit-to-the-amount-that-a-wire-transfer-type-trade-can-be-created) - [When does a wire transaction show as Funded?](https://support.northcapital.com/knowledge/when-does-a-wire-transaction-show-as-funded) - [Do we need to create any external accounts to enable wire payments? What does North Capital need from our end for us to enable this payment method?](https://support.northcapital.com/knowledge/wire-setup) ## Payment statuses & error codes - [How can I run a report to see which trades have a failed payment status?](https://support.northcapital.com/knowledge/how-can-i-run-a-report-to-see-which-trades-have-a-failed-payment-status) - [What's the best way from the API to know if an ACH or CC payment failed?](https://support.northcapital.com/knowledge/whats-the-best-way-from-the-api-to-know-if-a-payment-failed) - [What does it mean when the Payment or Fund Movement Status is 'Returned?'](https://support.northcapital.com/knowledge/when-the-payment-or-fund-movement-status-is-returned-what-does-that-mean-exactly) - [What time does TransactAPI submit and settle credit card and ACH transactions?](https://support.northcapital.com/knowledge/what-time-credit-card-and-ach-transactions) - [What is the best way to test payments and trades in the production environment?](https://support.northcapital.com/knowledge/test-payments-and-trades-in-the-production-environment) - [What does 'Investor external account does not exist / nickname mismatch' mean?](https://support.northcapital.com/knowledge/investor-external-account-does-not-exist-nickname-mismatch) - [What statuses can an ACH transfer (externalFundMove) or Credit Card Payment return?](https://support.northcapital.com/knowledge/statuses-ach-transfer-externalfundmove) - [What are the various ACH/CC error response codes?](https://support.northcapital.com/knowledge/what-are-the-various-ach/cc-error-response-codes) - [What does the credit card errors 'Do Not Honor' or 'Suspected Fraud' mean?](https://support.northcapital.com/knowledge/credit-card-error-do-not-honor) - [Will ccFundMove return an error if the credit card information is invalid?](https://support.northcapital.com/knowledge/will-ccfundmove-return-an-error-if-the-credit-card-information-is-invalid) - [What are payment statuses and what do they mean?](https://support.northcapital.com/knowledge/what-are-payment-statuses) - [What does the credit card error "3D Secure Authentication Failed" mean?](https://support.northcapital.com/knowledge/what-does-the-credit-card-error-3d-secure-authentication-failed-mean) - [What does the 'Primary Party Account does not exist or is not active' error mean?](https://support.northcapital.com/knowledge/what-does-the-error-primary-party-account-is-not-primary-party-account-is-not-exist-/-active-mean) See less ▼ ## Canceling & unwinding trades / Refunds & returns - [What are the possible outcomes when I cancel a trade?](https://support.northcapital.com/knowledge/what-are-the-different-outcomes-of-cancelinvestment) - [What is the difference between canceling and unwinding a trade?](https://support.northcapital.com/knowledge/what-is-the-difference-between-canceling-and-unwinding-a-trade) - [What are the possible outcomes when I cancel a trade?](https://support.northcapital.com/knowledge/canceling-trade) - [How do I return funds back to the investor?](https://support.northcapital.com/knowledge/how-do-i-return-funds-back-to-the-investor) - [How do I stop a payment from occurring?](https://support.northcapital.com/knowledge/how-do-i-stop-a-payment-from-occurring) - [Is there an API method for credit card refunds?](https://support.northcapital.com/knowledge/is-there-an-api-method-for-credit-card-refunds) - [How to confirm a refund has been processed?](https://support.northcapital.com/knowledge/how-to-confirm-a-refund-has-been-processed) - [Is there a way to request a refund of a portion of the investors investment?](https://support.northcapital.com/knowledge/is-there-a-way-to-refund) - [How are funds returned if the trade was sent as wire?](https://support.northcapital.com/knowledge/wire-returns) - [Are there any fees associated with unwinding a trade?](https://support.northcapital.com/knowledge/return-fees) See less ▼ ## ACH transfers - [Is there a limit to the amount an ACH transfer can be?](https://support.northcapital.com/knowledge/is-there-a-limit-to-the-amount-an-ach-transfer-can-be) - [Is there a way to submit ACH transfers in bulk through the TransactAPI admin panel?](https://support.northcapital.com/knowledge/bulk-ach-processing) - [What is the difference between a "Returned" ACH transfer and an ACH chargeback?](https://support.northcapital.com/knowledge/returned-ach-transfers-vs-chargebacks) - [What routing number do I use when testing an ACH transfer (externalFundMove)?](https://support.northcapital.com/knowledge/what-routing-number-do-i-use-when-testing-an-ach-transfer-externalfundmove) - [How can an investor invest more than $100k via ACH?](https://support.northcapital.com/knowledge/how-can-an-investor-invest-more-than-100k-via-ach) - [What shows on an investor's bank statement when debited?](https://support.northcapital.com/knowledge/what-shows-on-an-investors-bank-statement-when-debited) - [How much money can we submit via ACH payment method?](https://support.northcapital.com/knowledge/how-much-money-can-we-submit-via-ach-payment-method) See less ▼ ## Credit & debit card payments - [Is North Capital's credit card processing PCI compliant?](https://support.northcapital.com/knowledge/is-north-capitals-credit-card-processing-pci-compliant) - [How does real-time payment process with Stripe work?](https://support.northcapital.com/knowledge/how-does-real-time-payment-process-with-stipe-work) - [How do I test Stripe fund movements (payments) in the sandbox/staging environment?](https://support.northcapital.com/knowledge/how-do-i-test-stripe-fund-movements-payments-in) - [Are credit card transaction fees refundable if a credit/debit card trade is canceled?](https://support.northcapital.com/knowledge/are-credit-card-transaction-fees-refundable) - [Can a credit card payment be Voided with Stripe real-time payment processing enabled?](https://support.northcapital.com/knowledge/can-a-credit-card-payment-be-voided-with-stripe-real-time-payment-processing-enabled) - [Why do some pending Stripe transactions have a different descriptor than what I've set?](https://support.northcapital.com/knowledge/why-does-my-pending-stripe-transaction-have-a-different-descriptor-showing-on-my-banking-account) - [How do I use the linkCreditCard (Stripe) Method for my web application?](https://support.northcapital.com/knowledge/how-do-i-use-the-linkcreditcard-stripe-method-for-my-web-application) - [What is the difference between ccFundMove and ccFundMovement?](https://support.northcapital.com/knowledge/what-is-the-difference-between-fund-move-and-fund-movement) - [When using getCCFundMoveStatus I see 'transactionstatus': 'Approved', What does this mean?](https://support.northcapital.com/knowledge/when-using-getccfundmovestatus) - [Are credit card transactions fees displayed within the API, and how much are the fees?](https://support.northcapital.com/knowledge/what-are-the-credit-card-transactions-fees) - [Is there a way to increase the $5,000.00 credit card limit](https://support.northcapital.com/knowledge/credit-card-limit) - [Are debit cards as well as credit cards supported?](https://support.northcapital.com/knowledge/debit-cards-supported) - [How long does it take for credit card transactions to appear in the escrow account?](https://support.northcapital.com/knowledge/-credit-card-transactions-settlement) - [What shows up on an investors credit card statement when investing via credit card?](https://support.northcapital.com/knowledge/what-shows-up-on-an-investors-credit-card-when-they-use-that-to-invest) - [Do we need to create any external accounts to enable Credit Card? What does North Capital need from our end for us to enable this payment method?](https://support.northcapital.com/knowledge/credit-card-setup) - [What credit card networks are accepted for investments?](https://support.northcapital.com/knowledge/what-credit-card-networks-are-accepted-for-investments) See less ▼ ## Plaid integration - [If Plaid is required for ACH integrations, can ACH info be manually entered using createExternalAccount?](https://support.northcapital.com/knowledge/can-ach-info-be-manually-entered) - [Is there a way to test the Plaid integration in the TransactAPI sandbox environment?](https://support.northcapital.com/knowledge/how-to-test-plaid-integration) - [When using createExternalAccount is there a required account verification step?](https://support.northcapital.com/knowledge/required-account-verification) - [How does a Plaid integration work? Do you provide an iframe or widget?](https://support.northcapital.com/knowledge/plaid-integration) - [How do I use the linkExternalAccount (Plaid) Method for my web application?](https://support.northcapital.com/knowledge/how-do-i-use-the-linkexternalaccount-method) - [Do we need to create and manage our own Plaid account?](https://support.northcapital.com/knowledge/do-we-need-to-create-and-manage-our-own-plaid-account) See less ▼ - [Getting Started](https://support.northcapital.com/knowledge/getting-started#main-content) - [How do I get my production API keys and go live?](https://support.northcapital.com/knowledge/getting-started#how-do-i-get-my-production-api-keys-and-go-live) - [What are the standard TransactAPI integration workflows?](https://support.northcapital.com/knowledge/getting-started#what-are-the-standard-transactapi-integration-workflows) - [Trades & Payments](https://support.northcapital.com/knowledge/trades-payments#main-content) - [General Trade & Payment Management](https://support.northcapital.com/knowledge/trades-payments#general-trade-payment-management) - [Trade documents & uploads](https://support.northcapital.com/knowledge/trades-payments#trade-documents-uploads) - [DocuSign subscription documents](https://support.northcapital.com/knowledge/trades-payments#docusign-subscription-documents) - [Trade statuses explained](https://support.northcapital.com/knowledge/trades-payments#trade-statuses-explained) - [Wire Transfers](https://support.northcapital.com/knowledge/trades-payments#wire-transfers) - [Payment statuses & error codes](https://support.northcapital.com/knowledge/trades-payments#payment-statuses-error-codes) - [Canceling & unwinding trades / Refunds & returns](https://support.northcapital.com/knowledge/trades-payments#canceling-unwinding-trades-refunds-returns) - [ACH transfers](https://support.northcapital.com/knowledge/trades-payments#ach-transfers) - [Credit & debit card payments](https://support.northcapital.com/knowledge/trades-payments#credit-debit-card-payments) - [Plaid integration](https://support.northcapital.com/knowledge/trades-payments#plaid-integration) - [Offerings](https://support.northcapital.com/knowledge/offerings#main-content) - [General](https://support.northcapital.com/knowledge/offerings#general) - [Creating an offering](https://support.northcapital.com/knowledge/offerings#creating-an-offering) - [Offering documents](https://support.northcapital.com/knowledge/offerings#offering-documents) - [Post-offering management](https://support.northcapital.com/knowledge/offerings#post-offering-management) - [Accounts & Parties](https://support.northcapital.com/knowledge/accounts-parties#main-content) - [Accreditation Verification](https://support.northcapital.com/knowledge/accounts-parties#accreditation-verification) - [Account/Party management](https://support.northcapital.com/knowledge/accounts-parties#account-party-management) - [KYC & AML](https://support.northcapital.com/knowledge/accounts-parties#kyc-aml) - [North Capital Escrow Services](https://support.northcapital.com/knowledge/north-capital-escrow-services#main-content) - [Connecting escrow to an offering](https://support.northcapital.com/knowledge/north-capital-escrow-services#connecting-escrow-to-an-offering) - [Accessing escrow accounts](https://support.northcapital.com/knowledge/north-capital-escrow-services#accessing-escrow-accounts) - [Managing an escrow raise](https://support.northcapital.com/knowledge/north-capital-escrow-services#managing-an-escrow-raise) - [Closing & disbursing funds](https://support.northcapital.com/knowledge/north-capital-escrow-services#closing-disbursing-funds) - [Refunds & failed raises](https://support.northcapital.com/knowledge/north-capital-escrow-services#refunds-failed-raises) - [North Capital Custody Services](https://support.northcapital.com/knowledge/north-capital-custody-services#main-content) - [Opening a custody account](https://support.northcapital.com/knowledge/north-capital-custody-services#opening-a-custody-account) - [Updating account information](https://support.northcapital.com/knowledge/north-capital-custody-services#updating-account-information) - [Investor Distributions](https://support.northcapital.com/knowledge/north-capital-custody-services#investor-distributions) - [Account & Admin](https://support.northcapital.com/knowledge/account-admin#main-content) - [API keys & rotation](https://support.northcapital.com/knowledge/account-admin#api-keys-rotation) - [User permissions & access](https://support.northcapital.com/knowledge/account-admin#user-permissions-access) - [Two-factor authentication (2FA)](https://support.northcapital.com/knowledge/account-admin#two-factor-authentication-2fa) - [Webhooks & notifications](https://support.northcapital.com/knowledge/account-admin#webhooks-notifications) - [Billing & invoices](https://support.northcapital.com/knowledge/account-admin#billing-invoices) - [Security](https://support.northcapital.com/knowledge/account-admin#security) - [Error codes & system status](https://support.northcapital.com/knowledge/account-admin#error-codes-system-status) - [Opera](https://support.northcapital.com/knowledge/opera#main-content) - [Administrative setup](https://support.northcapital.com/knowledge/opera#administrative-setup) - [Login & access](https://support.northcapital.com/knowledge/opera#login-access) - [Webhooks](https://support.northcapital.com/knowledge/opera#webhooks) - [IQ Tutorials](https://support.northcapital.com/knowledge/opera#iq-tutorials) - [North Capital Resource Center](https://blog.northcapital.com/resource-center) [![Chill listening crop-3](https://support.northcapital.com/hs-fs/hubfs/TransactAPI%20logo%20(1)-1.png?width=132&height=24&name=TransactAPI%20logo%20(1)-1.png "Chill listening crop-3")](http://northcapital.com) northcapital.com Help Center Copyright © 2026, North Capital Private Securities